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T-Nation Tech Support
 
Changing Email / Profile Info
 

LowfatMatt
Moderator, Admin, Designer

Join date: Dec 2000
Location:
Posts: 4030

sethbru wrote:
I cannot change my email address in my profile. I get the following error when trying to submit the change (I filled in all required fields):

Please try whatever you were doing again, or, if you continue to have the problem, please tell us what happened in the Tech Support forum! Include the information in this page, when it happened, what you were doing, and what browser and operating system you were using. Thanks!

Servlet Name: action
Request URI: /editProfile.do
Exception: java.lang.NullPointerException
Error Message: java.lang.NullPointerException


When you see this error, please hit your browser's back button and attempt to submit the new information again. If that does not work, please PM me.

- Matt

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Kensei
Level 3

Join date: Apr 2008
Location: Georgia, USA
Posts: 185

When I try to update my avatar, I am told I have to fill out all these required fields. Is there a reason I have to give my full name, address, phone number etc, just to update my avatar? Seems a bit excessive to me.

Thanks ahead of time.

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wushu_1984
Level 2

Join date: Mar 2008
Location: Ireland
Posts: 401

b0ggl3dm1nd wrote:
Hi.

When I try to edit my ''about me'' section of my page I get the following errors on submit:

in IE, ''Object error''

in Firefox: it's a type error and ''x is null''

I can edit other pieces of the profile w/o issue.

:) ah, technology!

thanks!


I am getting the same error as this. Any suggestions?

*EDIT\Addition*

I'm getting errors as in pic shown linked. Only on the about me section and the comment section.

http://www.freeimagehosting.ne...

*EDIT\Addition*

Now I'm getting this error if I try and make a blog entry:

http://www.freeimagehosting.ne...

Any help? I can't seem to figure out what's wrong.

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wushu_1984
Level 2

Join date: Mar 2008
Location: Ireland
Posts: 401

Okay for some reason the blog is working now. But the "about me" and comments are still the same.

*EDIT*

For some reason (maybe the same reason as the blog) the commenting and about me sections are working. (I refreshed the page a couple of times, if that made any difference though it seems random)

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Sabre T
Level 5

Join date: Oct 2006
Location: North Carolina, USA
Posts: 91

Have an email issue.

So I've changed email addresses, and I changed it under the profile part of my account. In fact, it even shows it correctly when I log in. But all of my T-Nation emails are still going to my old address.

Help?

Thanks!

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Anbraxas
Level

Join date: Jan 2009
Location: England
Posts: 21

duke wrote: LowfatMatt, I have tried on several occasions to capitalise the D in my username, but it never works. Could you change this for me please.


Well, I know the post above is old. Very old. But I think I have a fix for the capitalisation issue if anyone else is experiencing it.

Most web-based apps don't 'notice' a change in font case. So, change the incorrect letter away to a completely different letter (ie: a wrong one!), update, change the letter back to the right letter in the correct case and update again.

Job done.

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jhayden
Level 1

Join date: May 2007
Location: North Carolina, USA
Posts: 5

Sabre T wrote:
Have an email issue.

So I've changed email addresses, and I changed it under the profile part of my account. In fact, it even shows it correctly when I log in. But all of my T-Nation emails are still going to my old address.

Help?

Thanks!


Same with me. I changed my email address on my profile several months ago and it's correct when I go to my profile and check. But I'm STILL receiving emails to my old email address. Is there somewhere else I need to change this?

Thanks,

Jon

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katknip
Level

Join date: Feb 2005
Location:
Posts: 2

unsubscribe!!

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Rasto
Level 1

Join date: Jun 2004
Location: Alberta, CAN
Posts: 98

Hey Matt,

If we want to change our Username, are we still supposed to PM you? (As per one of your previous posts in this topic)

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Mighty6453
Level

Join date: Feb 2008
Location: California, USA
Posts: 3

Hey Matt

I changed my e-mail address but I still getting the weekly newsletter at my old e-mail address what can i do to fix this

Thanks

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michelledsmith
Level

Join date: Mar 2008
Location: Kansas, USA
Posts: 29

I'd like to change my screen name to something less identifiable now that I've added some transformation photos. (it occured to me belatedly that I might get fired if my bosses see them.) but that's the one thing I can't change in my update. can you help me out? thanks

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mike7542
Level

Join date: Nov 2005
Location:
Posts: 1

where do i go to change my email address?

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Feist
Level 1

Join date: Apr 2006
Location:
Posts: 295

mike7542 wrote:
where do i go to change my email address?


Click on HUB in the top right of the screen when you're logged in. Click "Edit profile." Email address is one of the first things listed.

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Feist
Level 1

Join date: Apr 2006
Location:
Posts: 295

Okay, I think this is new. If I missed it, I apologize:

I click on "hub". I can edit my profile (shipping address, etc.). When I click on Add/Edit next to the "About Me" part, nothing happens. No link opens up, nothing. Been like this for awhile.

Suggestions?

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dariag
Level 3

Join date: May 2009
Location:
Posts: 1

Where do I find the "customization" button or area so that I can update my email address?

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kraammer
Level 4

Join date: May 2009
Location: Massachusetts, USA
Posts: 1

Where is the customize button?

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LowfatMatt
Moderator, Admin, Designer

Join date: Dec 2000
Location:
Posts: 4030

Oh, the CUSTOMIZE portion of this is no longer accurate. Click on the HUB link at the top and then click the Edit Profile link.

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biggestmuff
Level 3

Join date: Nov 2005
Location:
Posts: 3

Help! :)

I updated my email address via the Hub several weeks ago. However, the T-Nation newsletters are still going to my old email address.

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Zangief
Level 3

Join date: Oct 2006
Location:
Posts: 15

biggestmuff wrote:
Help! :)

I updated my email address via the Hub several weeks ago. However, the T-Nation newsletters are still going to my old email address.



Same thing for me. I'm changing jobs, so won't have access to my old email any more. Please send the newsletter to the updated email in my profile.

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pacman712
Level

Join date: Jan 2010
Location:
Posts: 1

LowfatMatt wrote:
Mike Tate wrote:
How do I change my user name ????


You cannot yourself. Please PM me for more details.

I have sent a PM to you and another mod about changing my user name, but haven't had a response yet. I'm wondering if it's because I have 0 posts (also no class year, same cause?). If so, hopefully this post fixes that. Thanks.

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hallkenn
Level 1

Join date: Jan 2007
Location:
Posts: 1

I'm trying to change my email address and found this thread and this was said "Go to CUSTOMIZE, scroll down to and click on "Save and Edit Profile," change your e-mail (or any profile options you wish to alter) and Submit. "

I problem now is where do I find the link "Customize"????

Please advise

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mcdunc
Level

Join date: Feb 2007
Location: Manitoba, CAN
Posts: 15

Uh,
Posting here since my other post, (T-Nation Newsletter Thread, 03-19-10) about not getting newsletters (Weekly Dose) hasn't been answered. Stopped getting the newsletter at the end of January. Is it no longer offered? This is the second time in two years that I have been cut off? What's up?

I finally found where I can edit my profile.. it's not easy.. had to find this thread first, and then the post that was correct. I don't know why I can't edit my profile from a Home Page link. Would you consider placing one there??

I see my profile doesn't allow me a place to choose subscriptions? Or maybe I just can't find it?
I don't always check the forum for changes to the website, but I usually read the articles/newsletter you send. Hope I start receiving the newsletter again soon. It's awesome.
Dunc

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Malumense
Level 1

Join date: Nov 2005
Location:
Posts: 14

need to change my email address so that I can continue to get my weekly newsletters. thanks!

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Ted Striker
Level 10

Join date: Sep 2006
Location: Missouri, USA
Posts: 19

I would like to keep my email address for the newsletter the same, but change the email associated with my billing address. All the other fields in the billing address are editable, but I can't edit the email field for some reason. What's going on?

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